Archive for the ‘Public Sector’ Category

I am actively contributing to the consultation on the Social Care Reform white paper call ‘Caring for our future’. In my view there is an encouraging vision for the future which is getting hampered by policy makers holding onto some ineffective ideas about how markets operate, as well as an absence of blueprint for how to make this vision practical.  However we believe we have a virtually proven design for a system which could deliver this vision consistently across the country. Read full article »

Today, local authorities simply have no alternative but to find ways to improve service quality while cutting costs. Read full article »

We have proved that by asking a simple but slightly enigmatic question really significant improvements can be made.  The question is: are you delivering boxes or triangles?

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Here are the 5 key performance issues facing Local and Regional Government right now:

  1. There is no common understanding of hundreds of performance indicators (PIs)
  2. Accessing the data necessary to derive each PI is difficult
  3. The quality of data is poor
  4. The cost of reporting is high
  5. Use of performance reporting is poor

Andrew Rogoyski, Head of Public Sector at Charteris, explores these further and covers the ways the LRG’s might look to address them in his paper on “Performance Management for Local and Regional Government Organisations in England” below.