Client

TLV Euro Engineering UK Limited (TLV UK) distributes specialist products used in steam heating and cooling systems. It is owned by TLV Engineering Group, which is based in Japan.

Goals

• Improve the efficiency of the sales process.
• Manage customer orders and stock more effectively.
• Target higher volume business.

Charteris’ Role

• Support the implementation of Microsoft Dynamics AX.
• Establish and embed new integrated systems and processes.

Results

• Time savings of over 40% in the creation and management of quotations and sales orders.
• Clear visibility of stock movements and accessible management information.
• The ability to pursue and win high volume business.

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