Charteris is good at managing people and getting the job done, even when it is very complex. The consultants take a very measured and rational approach to the planning and management of projects.

John Crichton, Finance Director, APCOA UK

We knew that the project wasn’t just going to be about implementing Microsoft Dynamics CRM and using it; it was also about mapping out and formalising processes to support our new business model. We were therefore looking for consultants who could provide not just technical knowledge, but also an understanding of customer needs and business processes.

Mark Peacock, CIO, Moody International

Fat Face has always considered itself a customer-focused business, but the Charteris report acts as an interesting catalyst, prompting thought and discussion about whether we truly put the customer experience at the centre of every decision we make.

Shaun Wills, Finance Director, Fat Face

Charteris' whole approach is centred on the customer and inclusive of employees.

Sue Redmond, Director of Community Services, Wiltshire Council

Charteris quickly stabilised the system and got us moving in the right direction.  Since the system became more reliable, we have seen improvements in data quality and reporting.

Tony Bowyer, IT Manager, Swan Mill Paper Company

Charteris really understood what customers wanted and what the business was trying to achieve. The consultants then worked with the IT team to make sure that it understood what was needed of the technical solution.

Angela Maurer, Senior Marketing Manager, Tesco.com

The Charteris consultants truly were experts in the Microsoft application. They had very good knowledge of the product and features, and were clearly practised in the process of implementing it. They instantly knew exactly what to do and showed us how to do it.

Lester Tanner, IT Director, Comensura

What Charteris enabled us to do was to unlock the dilemma of delivering the design and functional changes we had to make before the peak trading window, whilst making the most of the existing architecture in order to keep our options open…

Richard Kent, IT Director , GAME Group Online Business

We are well on the way to achieving significant efficiencies in our central departments...

Matthew Brabin, Chief Financial Officer, G4S Risk Management

In terms of the benefit to the business, Charteris has been very good value for money.

Jenny Bashforth, Director of Adult and Community Services, Worcestershire County Council

Charteris has delivered a true enabling technology that is helping us to fulfil our vision of collaborative working.

Roberto Riaviz, Technical Strategy Manager, West Lothian Council

Charteris' guidance on the delivery of this project has helped us focus on the key areas that will allow us to deliver a solution that enables better management information for the Department.

Peter Mills, Head of Corporate Support, Wandsworth Borough Council

We all found Charteris very useful and professional. I think we got exactly what I was after and it was especially useful as Charteris was very practical and "hands on" as opposed to a theoretical consultant.

Simon Turner, Group Development Director, Iris Software

Based on an excellent level of service over the last 18 months, we now consider Charteris to be our strategic partner of choice when we need deep technical or architectural insight.

Andy Ross, Chief Information and Technology Officer, SHL Group

Charteris had an exceptionally pragmatic approach. The consultants could relate to our business people and translate the rationale of the project so that employees could understand its impact on their roles.

Helen Stevens, Director of Broadcast Resources, ITV

The Charteris consultant was very highly skilled and performed to an exceptionally high standard.

John Spinlove, IT Programme Manager, Tesco Direct

The consultants are very good at what they do. I tend to go with their recommendations because I strongly believe that they understand our business and know what they are doing.

Michael Povey, General Manager, TLV Euro Engineering UK Limited

The Charteris consultants blended into our team. There was a mutual respect and exchange of information that really contributed to the project's success.

Malcolm Jeeves, Host Programme Manager, London Borough of Harrow

The benefits we've achieved today surpass my expectations, we've exceeded time and reliability estimates, and increased security.

In terms of technology, this project has been the biggest leap forward the Council has made in the last 10 or 15 years. 

Alan Nairn, Deputy Director of Corporate Services, Perth and Kinross Council

The Government Gateway project required leading edge technology; it also required leading edge developers to make the vision a reality. Microsoft turned to Charteris to provide some of this rare expertise. As expected, they were 110% committed to helping us meet the projects aggressive deadlines. It has been a genuine pleasure working with their developers on this very exciting initiative.

Andrew Reid, Project Director, Microsoft

I have found Charteris to be an easy company to work with and value the contribution they have made to the London Borough of Greenwich.

David Plumb, Project Manager, Greenwich Council

The Charteris consultants worked very well with our own employees. They were pragmatic, professional and personable.

Sam Alexander, Senior Business Analyst, Tesco.com