17 April 2012

Quantum computing: Is it possible, and should you care?

What is a quantum computer and when can I have one? It makes use of all that "spooky" quantum stuff and vastly increases computing power, right? And they'll be under every desk when scientists finally tame the spooky stuff, right? And computing will undergo a revolution no less profound than the one that brought us the microchip, right?

17 April 2012

How Safe Is Your Mobile?

Professor Alan Woodward, the Chief Technology Officer at Charteris Plc, looks at how 'mobile devices attract a lot of attention with respect to how easily they can be cracked. There is a remarkable amount of information on how to circumvent the various controls on mobile devices.' in his article on the Scientific American website

17 April 2012

Are Macs safer than PCs?

Last week on the Naked Security site Professor Alan Woodward, the Chief Technology Officer at Charteris Plc, looks at whether Apple Macs are safer than PCs.

3 April 2012

Contactless payment cards raise security concern

Prof Alan Woodward, the Chief Technology Officer at Charteris Plc, discusses whether there is a much older problem.

3 April 2012

Who’s Responsible for Meeting the Cyber Threat?

Prof Alan Woodward, the Chief Technology Officer at Charteris Plc, writes about the fact that Governments now recognise that there is a strong economic advantage in having a secure digital infrastructure. In order to attract businesses to your economy increasingly you need to demonstrate that your country is a safe place to conduct Internet-based business. Booz-Allen reports on this aspect of a countries with its cyber hub index.

3 April 2012

How hackers could decapitate the internet

Prof Alan Woodward, the Chief Technology Officer at Charteris Plc, writes about a recent threat, purportedly from the hacker group Anonymous, that stated boldly that its members would stop the internet on 31 March.

14 March 2012

How hackers are caught out by law enforcers

This week on the BBC site Professor Alan Woodward, the Chief Technology Officer at Charteris Plc, discusses how the arrests of members of the hacker group Lulzsec this week, and some other recent but less high-profile arrests, show that the authorities are not quite as impotent as many would have you believe.

13 March 2012

Stephen Hewett looks at what being customer centric really means in the Customer Engagement magazine

Stephen's article looks at why all organisations should be instigating customer focussed strategies from the top - and concentrating on how these strategies can add value to the bottom line

7 March 2012

'Lulzsec hackers' arrested in international swoop

In this article, published this week on the BBC website, Professor Alan Woodward, the Chief Technology Officer at Charteris Plc, comments on the arrest of these hackers

17 February 2012

The internet is broken - we need to start over

Professor Alan Woodward is the Chief Technology Officer at Charteris Plc. In this article, published this week on the BBC website, he looks at whether the time has come to develop a radical alternative to the Internet.

14 February 2012

Paying Lip Service is Not Enough

Being properly customer-centric brings the flexibility to cope with change and to maximise efficiency and success, says Stephen Hewett – but first you have to understand exactly what your customers want and expect

17 January 2012

Stephen Hewett's thinking features in 'Customer Insight' magazine

The thinking of Charteris partner Stephen Hewett was featured across three pages of the November/December 2011 issue of the UK customer service journal Customer Insight.