Privacy

What information do we collect? How do we use it?

Charteris plc will use the personal details that you supply to us for contacting you for providing services, sending you marketing communications about our services, compiling customer and client data and reports, market analysis, and for other purposes which we may notify you of from time to time.

We may keep your information for a reasonable period for these purposes. We may need to share your information with our service providers and agents for these purposes. We may share your information with third parties to allow them to market associated services and products unless you ask us not to. We may disclose personal data in order to comply with a legal or regulatory obligation.

 

Use of cookies, web beacons and other devices

Our website may collect information by placing a 'cookie' on your computer (cookies are small files which are sent by us to your computer or other access device). This helps make sure that we can provide a better website experience for our users. We may access the cookie stored on your computer when you open an email from us or visit our site in future.

We may use cookies to compile anonymous, aggregated statistics that allow us to understand how you use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

Our cookies will have a file name ending in @charteris.com. Information on deleting or controlling cookies is available at www.aboutcookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

 

How do we use your information for marketing?

If you choose to provide us with your information we will send you a data protection notice, allowing you to opt-out of marketing. Otherwise we and our business partners may contact you by mail, telephone, fax, e-mail or other electronic messaging services with offers of services or information that may be of interest to you. We will make sure that you are not bombarded with junk, and will never sell your details to spammers.

By providing us with your fax number, telephone numbers or email address you consent to being contacted by these methods for these purposes. If you do not wish to receive marketing information from us please let us know when you first contact us. You can always unsubscribe from marketing communications at any time by contacting us as set out below.

 

Sensitive data and overseas processing

By providing us with your personal information, you consent to us processing your personal data, including sensitive personal data, for the above purposes. You also consent to our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, we or they will, if appropriate, put a contract in place to ensure that your information is protected.

 

Other people's information

If you provide us with information about another person, you confirm that they have appointed you to act for them, to consent to the processing of their personal data and that you have informed them of our identity and the purposes (as set out above) for which their personal data will be processed. When we first contact them we may tell them where we got their information from.

 

How do we protect your information?

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

 

Want to know what information we hold?

You are entitled to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

For quality control and training purposes, we may monitor or record your communications with us.

 

When and how to contact us

We want to make sure that your details are correct at all times, so you need to let us know if we have anything wrong, or if your details change.

If your personal details change, if you change your mind about any of your marketing preferences or if you have any queries about how we use your information, please let us know by contacting us at Marketing Manager, Charteris plc, Charteris House, 39/40 Bartholomew Close, London EC1A 7JN or marketing@charteris.com

 

This Privacy Policy may change and therefore you should review it regularly. We will of course notify you of any changes where we are required to do so.