David Darling, Head of Microsoft Dynamics

Charteris is a unique “one stop shop” in the Dynamics and ERP world. What makes us unique is that we combine deep skills in the following four areas, making it easier for clients to improve productivity, compete globally and reduce costs:

• Dynamics AX ERP and CRM implementation: To ensure the solution is optimised to meet business needs
• Customer Centric Business Change: To ensure systems and processes are aligned with business goals
• Microsoft technologies: To ensure maximum return on your existing investment in technology with optimal performance and integration
• Comprehensive post-implementation support: To ensure your investment is protected.

Charteris clients can switch on these services to meet their needs and so ensure successful implementation of world-class, easy-to-use ERP and CRM solutions that deliver rapid and far-reaching ROI.

Microsoft Dynamics AX Solutions

Dynamics AX from Charteris is the lower total-cost-of-ownership ERP solution that makes it easy for your whole organisation to improve productivity and compete globally.

AX works in a similar way to, and alongside, familiar Microsoft Office software. It also standardises business operations across locations and countries for improved productivity, coordination, compliance and visibility.

We call it the ‘democratisation of ERP’ – because AX works for everyone. And to ensure that it fits the needs of your business, our AX specialists offer extensive industry-specific experience, not only in Dynamics but also in traditional ERP systems.

We also enhance the ROI you can achieve from AX with expert services in Customer Centric Business Change and Advanced Microsoft Consulting, making us a unique “one stop shop” for Dynamics business solutions.

• Manufacturing (Discrete & Process) »
  Get the flexibility, ease of use and global integration needed to meet current and future manufacturing and supply chain challenges.
• Retail »
  Integrate across the retail supply chain, automate tasks, improve efficiency and gain a single version of the truth.
• Wholesale and Distribution »
  Benefit from an integrated solution that streamlines operations, enables effective demand planning and improves the entire supply chain.
• Field Service Management »
  Bring together disparate resources to dramatically reduce costs and improve productivity, customer service and cashflow.

Microsoft Dynamics CRM and XRM Solutions

With a Dynamics CRM solution from Charteris you can empower your people to provide a seamless customer experience with CRM software they can actually use.

Dynamics CRM has the familiar look-and-feel of the Microsoft Office applications they use every day. Users are quickly up and running – boosting sales, satisfaction and service through powerful CRM capabilities such as workflow automation, analytics and information sharing.

With Dynamics XRM, the same benefits can be applied to social care case management, patient care or virtually any line of business.

Charteris’ specialists will ensure that the cost-effective, structured package is tailored to business needs and aligned to your strategic goals. In fact, with our unique blend of business and IT expertise we can help you get more value from your investment than you ever thought possible.

• Service »
  Automate processes, reduce costs and ensure consistency and quality of customer service at every touchpoint.
• Marketing »
  Easily plan, implement and measure more effective marketing campaigns and realise previously unseen potential within your customer base.
• eXtra efficiency »
  Dynamics XRM builds on the automation and ease-to-use of Dynamics CRM to boost efficiency and cut costs in social care and other business areas.
• Sales »
  Boost sales productivity, streamline sales cycles, automate lead management and gain valuable insights that drive more sales.

For more information contact David Darling on 01234 567890 or: